Payment Policy
At Oats & Love, we strive to provide a seamless and secure shopping experience for all our customers. Please review the following payment policy to understand our accepted payment methods, billing process, and related procedures.
1. Accepted Payment Methods
We accept the following forms of payment:
– Credit/Debit Cards: Visa, MasterCard, American Express, and Discover.
– Digital Wallet: Apple Pay, Google Pay, and PayPal.
– Buy Now, Pay Later: Depending on availability, we may offer services like Klarna or Afterpay.
– Gift Cards: Oats & Love gift cards can be applied to any purchase.
2. Payment Processing
Upon placing an order, your payment will be processed at the time of purchase. For security purposes, all transactions are encrypted, and we do not store your card details. If your payment is unsuccessful, you will be notified, and we recommend verifying your payment details or contacting your bank.
3. Order Confirmation
Once your payment is successfully processed, you will receive an order confirmation email containing your order details and an estimated delivery date. Please ensure that your email address is accurate and up to date.
4. Pricing and Sales Tax
All prices listed on our website are in USD. Sales tax will be applied based on the shipping address during checkout, in compliance with local laws.
5. Refunds and Cancellations
– Refunds: If eligible for a refund based on our return policy, the amount will be credited back to the original payment method within 5-10 business days.
– Cancellations: Orders can be canceled within 24 hours of purchase if they haven’t been processed for shipment. To request a cancellation, please contact customer support immediately at connect@oatsandlove.com.
6. Disputed Charges
If you notice any discrepancies or unauthorized charges on your account, please contact us at connect@oatsandlove.com. We will work with you to resolve any billing issues promptly.
7. Security Measures
We prioritize your privacy and the security of your financial information. All payments are processed via secure gateways, ensuring that your data is protected. Additionally, we comply with PCI-DSS standards to safeguard your payment details.
8. Buy Now, Pay Later Services
If using a “buy now, pay later” service such as Klarna or Afterpay, you agree to the terms and conditions of that service. *Oats & Love* is not responsible for any disputes or fees associated with third-party payment platforms.
9.Contact Information
For questions or concerns related to payment, please contact us at:
– Email: connect@oatsandlove.com